How Does "Employee
We start by
engaging you and your key staff in conversations
in order to learn all we can about what John Ruh
calls your way of doing business (what
some would call your culture).
We work with an
employee’s direct supervisors to discover what
skills, attitude and results they expect from
We talk with the
employee and find out what they think makes
someone good in the position they hold.
We resolve the
differences putting the employee in alignment
with his/her supervisors’ definition of a good
worker AND making sure that the employee’s
personal vision, values and goals line up with
those of the company.
This sounds too
simple…what’s the catch?
We have found that
there are basically only 3 reasons that an employee
is not doing the job you expect. Once we know the
reason, we can fix the problem. And once the problem
is fixed you will have a more productive employee.
What are the
They don’t know
they aren’t doing a good job.
Solution: Open the lines of
communication and make the expectations clear.
lacking one or more of the skills to do the job
Solution: Provide them with additional
training and/or education so they become
capable. Or, if they are unable to pick up the
needed skills, replace them.
care. This is often the result of no longer
believing that their personal vision and goals
can be achieved within your organization.
Solution: Clarify their individual
vision and goals and show them how they can be
put back in alignment with those of the company.
If they can’t be aligned OR if the employee
refuses to believe they can be aligned, replace